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Managing Director, ITSOHO Limited
Saturday, July 05th 2008
Dear Colleague,
It just amazes me how unreliable and arrogant some computer technicians are.
When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait hours - even days - before they can actually come out to see you. Even at that, a lot of them are late, never really explain what they are doing, and as a final insult, bill you for work that you are not satisfied with!
Enough Is Enough!
I think it's about time someone finally got it right. That's why we decided to start a "one company revolution" and commit ourselves to delivering fast, affordable IT Support from technicians who really know what they are doing.
Although I don't think this is an amazing concept, it still surprises me how many companies don't get it right. After all, you and I know that there are plenty of London IT Support firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients' projects to part-time technicians that are between jobs or to companies overseas.
We've been providing IT Support in London for over 5 years and ALL of our technicians are full-time employees that hold the most up-to-date certifications and expertise in every area of networking. When you hire us for ANY project, not only can you expect it to be done right, but you can expect it to be done on time and on budget.
If you are a new customer to us, I'd like to invite you to sign up for a FREE Problem Prevention Network Audit where one of our senior technicians will come on site and perform a 27-point performance and security assessment to pinpoint any vulnerabilities to viruses, hackers, data loss, or spyware and to show you how you can get better performance, speed, reliability, and LIFE out of your existing computer network. Click here to learn more. We offer this service as a gift to all prospective customers so they can get to know us better without any cost or risk on their part.
Sincerely,
Bleddyn Williams, BSc. Hons, MCP, MBCS
Managing Director
ITSOHO Limited
Hassle-Free London IT Support
Don’t take our word for it!
Our clients say it best…
The Flame Group
We needed to upgrade and expand our computer network to cater for several upcoming projects. Our previous supplier had already given us a rather expensive quote for the upgrade when by luck a colleague of mine in the TV industry recommended that I call ITSOHO for a second opinion. ITSOHO listened to our requirements and came up with an upgrade solution perfectly tailored to our needs – saving us £12,432.70 on hardware costs in the process!- Julius O’Dowd, Business Affairs Manager, Flame TV
Relish Media
As complete technophobes, ITSOHO have taken us under their wing, setting up our network and getting the Blackberry and Email systems working very quickly. We would be completely lost without their support and advice! Keep up the good work.
- James Cox , Director, Relish Media.
Fulcrum Television
Since subscribing to ITSOHO’s Secure Online Backup Plan we have already put it to the test when a PDA was drenched in the latest floods and would not restart – potentially losing several hundred contacts and notes, but with the help of ITSOHO we had all the data recovered within hours to our immense relief
- Christopher Hird , Director, Fulcrum Television.
Blink Television
I have been absolutely delighted with the ITSOHO service. The people who run it are professional, bright, enormously helpful, available at short notice, and always charming.
- Dan Chambers, Director, Blink Television.
Tokyo Diner
We were all very impressed by your systems. I am sorry that I took so much of your time going over details; but, after years of frustration with the previous supplier, I was really delighted to be able to get these things straight at last.
- Richard Hills, Director, Tokyo Diner.
The London Oncology Clinic
We had been looking for a company that could provide support to our in-house IT resources after moving into our new Harley Street address. We found ITSOHO to be perfectly situated to provide this support as they are located nearby. It's good to know that we can call on qualified IT professionals and have them onsite within minutes.- Steve Rumbles, IT Manager, The London Oncology Clinic.
Grist Online Intelligence
We were on the verge of throwing away our aging PCs because they were intermittently hanging and running slowly. ITSOHO resolved the problem in their first visit. We now use them whenever we can't solve a problem in-house. - Andrew Rogerson, Director, Grist Online Intelligence.
Spirit Clothing 2000
What a great find ITSOHO have been to us. No matter how large or small the job, they have provided an excellent service with lots of friendly help and advice. As a new small business with a majority of technophobes on board, their assistance has been invaluable. - Joy Watkins, Director, Spirit Clothing 2000
Thornton Translation Services
Since hiring ITSOHO, we've seen a dramatic increase in our productivity. They took the time to understand our business and recommend solutions that truly helped us become more competitive. We've had other computer consultants fix our computer problems, but ITSOHO is the first one to act as a trusted advisor to look beyond the hardware and gadgets to really provide a business solution. - James Thornton, Director, Thornton Translation Services.
Chinese Community Centre
Our PC network which serves several hundred members of our local community was on the verge of complete anarchy, after one volunteer after another attempting to sort out our problems nothing was working correctly. We decided to enroll ITSOHO to sort out the mess and thanks to their help everything is working perfectly, in addition, we have saved over £500 per year in our Broadband costs thanks to ITSOHO's advice. - Richard Lam, Chairman, Chinatown Chinese Community Centre.
St. Anne's Church
ITSOHO have installed and maintained our network and parish database, we are very pleased with the array of personalized letters we can now distribute to our various groups of parishioners. It saves us several days work every month - Katy Owston, Manager, St. Anne's Church.
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We
needed to upgrade and expand our computer network to cater for several
upcoming projects. Our previous supplier had already given us a rather
expensive quote for the upgrade when by luck a colleague of mine in the
TV industry recommended that I call ITSOHO for a second opinion. ITSOHO
listened to our requirements and came up with an upgrade solution
perfectly tailored to our needs – saving us £12,432.70 on
hardware costs in the process!-
Julius O’Dowd, Business Affairs Manager, Flame TV
As
complete technophobes, ITSOHO have taken us under their wing, setting
up our network and getting the Blackberry and Email systems working
very quickly. We would be completely lost without their support and
advice! Keep up the good work.
I have been absolutely delighted with the ITSOHO service. The people
who run it are professional, bright, enormously helpful, available at
short notice, and always charming.
We
were all very impressed by your systems. I am sorry that I took so much
of your time going over details; but, after years of frustration with
the previous supplier, I was really delighted to be able to get these
things straight at last. 